Digital solutions to streamline aircraft ownership

At Bombardier, we are strengthening our digital ecosystem to deliver timely, convenient OEM services and support. 
 
For example, the myBombardier online customer portal is a gateway to useful apps and services, all carefully designed to ensure that our customers maximize aircraft utilization while minimizing maintenance costs and related downtime. 

We’re making service easy with features such as the Smart Link Plus web app, which helps aircraft owners, operators and maintainers make data-driven decisions about their aircraft in real time. The Smart Link Plus web app is powered by Bombardier’s acclaimed aircraft health monitoring system (AHMS) airborne technology and cloud service that records aircraft operating data as it happens. Beyond a simple monitoring service, Smart Link Plus transforms customers’ personalized aircraft data into insightful, actionable, and prescriptive solutions – reducing down time and increasing operational efficiency. 

By harnessing the power of OEM data and making it accessible to our customers, Bombardier is elevating the service experience. With a single tap, customers can gain a clear view of their aircraft’s overall health. 

Every day, our teams ensure that we’re offering customers convenient, industry-leading digital solutions that simplify and enhance their aircraft ownership experience. Every decision we make is done through a customer-centric lens, and we are committed to creating value through simple and modern solutions that address the needs of our owners and operators.  

Thank you for flying into the future with us. Our Digital Solutions team remains committed to delivering innovative tools that streamline aircraft ownership and support confident decision‑making. 

Sincerely, 

 
Gervais Arel 
Director, Digital Development, Data Science, AI & Connected Aircraft Services 
Aftermarket Products & Services, Bombardier