Aircraft connectivity platforms and Bombardier’s digital ecosystem
Connectivity is a crucial component of today’s business aviation experience. That’s why Bombardier is committed to providing the best connectivity solutions to owners and operators of Learjet, Challenger and Global aircraft.
When Bombardier’s new Global 8000 aircraft enters service later this year, it will be the proud flagship for a new era in business aviation. With unparalleled cabin connectivity, the new jet will be the latest example of Bombardier’s “connected aircraft” concept.
What does this mean for Bombardier customers?
Bombardier is taking the vision of a connected aircraft even further, by integrating next generation technology to securely collect and process data from hundreds of sensors onboard your aircraft. That information is then transferred to Bombardier’s Smart Link Plus aircraft health monitoring system, where it is used to make decisions that will improve operational efficiency.
In fact, Smart Link Plus offers a complete “back to birth” digital traceability of an aircraft’s history, and it has been third-party endorsed as a key contributor to maintaining aircraft value. The system is now standard equipment on all new Challenger and Global aircraft, and it has been certified for retrofit on all in-service aircraft of those types.
This means that aircraft owners and operators can now enjoy real-time performance monitoring, remote troubleshooting and live OEM support. This information is supported by Bombardier’s developing digital ecosystem, which is accessed through the myBombardier Customer Portal – offering online parts ordering, access to technical publications, myMaintenance and other resources.
“We are bringing together information and replacing manual references and entries with digital alternatives,” explained Elza Brunelle-Yeung, Bombardier’s Senior Director, Aftermarket Products & Digital.
As users begin to harness these new technologies, they may wonder what the future holds – and what considerations could impact their choice of cabin connectivity solutions. Of course, fast and secure internet connectivity enables owners and operators to further maximize the benefits of their aircraft health monitoring system.
Brunelle-Yeung offered three points for consideration:
“First, we may need to consider that network sustainability could be an issue in the future,” she said. “We’re hearing about lots of networks launching new satellites. The lifespan of some of these satellites is not that long, and I think long-term sustainability will be a concern in the future, because maintaining those satellite networks will require heavy investments.
“Second, customer support will also be a big focus area,” she continued. “There are many aircraft connectivity offerings out there, and some will thrive; however, support in aviation is not the same as in other industries.
“Finally, geopolitical dynamics will play a part. When you’re talking about satellites, each country has the authority to approve or deny coverage in their zone.”
Brunelle-Yeung recommends that when choosing an internet connectivity package, customers consider the provider’s future sustainment and support capabilities, as well as their required geographical coverage.
“At Bombardier, we will continue to introduce new connectivity technologies and deliver even more intuitive aircraft health insights through the use of AI, including predictive maintenance and other capabilities,” she concluded. “We have an innovative spirit in our company, so we are very keen to use the latest and greatest technologies.”